Privacy Policy
How Lumivanta LLC, the company that operates poppitify.com, collects, uses and protects your information.
This Privacy Policy explains how Lumivanta LLC, the company that operates poppitify.com ("Poppitify", "we", "us"), handles your information when you visit https://poppitify.com or place an order. Our services are intended for residents of the United States only.
1. Information We Collect
Information You Provide: Name, shipping address, email address, phone number, and order details you enter at checkout.
Information Collected Automatically: IP address, browser type, device information, pages visited, and cookie data gathered as you use our site.
2. How We Use Your Information
- Process, produce and ship your made-to-order purchases
- Send order confirmations, tracking and service emails
- Respond to support requests and process returns or refunds
- Detect, prevent and address fraud or technical issues
- Improve our products, website and customer experience
- Measure and optimize our marketing and advertising
- Comply with legal and tax obligations
3. Sharing & Disclosure
We do not sell your personal information. We share it only with service providers who help us run the store:
- PayPal — payment processing
- USPS, UPS, FedEx — shipping carriers for delivery
- Google — Google Analytics 4, Google Ads, Google Tag Manager
- Legal compliance — when required by law, subpoena, or to protect our rights
4. Cookies & Tracking Technologies
We use cookies and similar technologies, including:
- Google Analytics 4 (GA4) — site usage analytics. Opt out at https://tools.google.com/dlpage/gaoptout
- Google Ads — advertising measurement and remarketing
- Google Tag Manager — tag and script management
You can control cookies through your browser settings.
5. Data Retention
We keep personal data only as long as needed. Order records are retained for 7 years for tax and legal compliance; marketing and analytics data is retained for up to 26 months unless you request deletion sooner.
6. Data Security
We protect your data using SSL/TLS encryption in transit and PCI-DSS-compliant payment handling through PayPal. No method of transmission is 100% secure, but we work to safeguard your information.
7. Your Privacy Rights
- Access — request a copy of the data we hold about you
- Correction — ask us to fix inaccurate data
- Deletion — ask us to delete your data
- Portability — request your data in a portable format
To exercise any right, email [email protected].
8. California Residents — CCPA Rights
If you are a California resident, you have the right to:
- Right to Know — what personal information we collect and how it's used
- Right to Delete — request deletion of your personal information
- Right to Opt-Out — we do not sell your personal information
- Right to Non-Discrimination — you won't be treated differently for exercising these rights
Submit requests to [email protected]. We respond within 45 days.
9. Children's Privacy
Our store is intended for adults. In line with COPPA, we do not knowingly collect personal information from children under 13. If we learn we have, we delete it promptly.
10. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
11. International Users
Our services are intended for US residents only. We do not ship or knowingly provide services outside the United States.
12. Changes to This Policy
We may update this policy periodically. Changes are posted on this page with a revised date. For questions, email [email protected] or visit https://poppitify.com.