Custom Rugby Sneakers – Personalized Name & Number Low Top Shoes
Your name and number printed across both shoes, made to order. A low top for the walk to the pitch and the clubhouse after.
- Upper: lightweight breathable canvas with a printed panel on both shoes
- Sole: cushioned rubber outsole with a padded insole for all-day wear
- Closure: standard lace-up with a reinforced eyelet row
- Custom text: name and number printed on the side panels
- Sizes: US men 6-13 (EU 39-47.5), foot length 9.6-11.9 in. Between two sizes? Take the larger one.
Personalization
Send the name and number after you order. We send a mockup back before production starts.
Care
Wipe the uppers with a damp cloth and mild soap, air dry away from direct heat. Do not machine wash.
Return & Refund Policy
A 30-day window, free return shipping on change-of-mind and sizing returns, and a clear process for every order.
30-day return window
You have 30 days from the delivery date to request a return or exchange. Because items are made to order, please review the conditions below.
- Return window
- 30 days from delivery date
- What we accept
- Both defective and non-defective (change-of-mind & sizing) returns
- Condition
- Unworn, unwashed, original packaging, all tags attached
- Return method
- By mail only
- Restocking fee
- None
- Refund method
- PayPal balance or original payment card
Change-of-mind & sizing returns
Simply email us and we'll issue a prepaid label. The original $4.95 shipping fee is non-refundable on change-of-mind and sizing returns, but for defective or wrong items you receive a full refund including that shipping fee.
How to return an item
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1Email us
Send your order number and reason to [email protected].
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2Receive your free label
We email a free prepaid return label within 1 business day. Download and print it.
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3Pack the item
Repack securely in the original packaging with all tags attached.
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4Drop it off
Leave the package at any USPS, UPS or FedEx location.
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5Get your refund
Once inspected, your refund or exchange is processed within 2 business days.
Easy exchanges
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1Request
Email [email protected] with your order number and the item or size you'd like instead.
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2Free prepaid label
We send a free prepaid return label — download and print it.
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3Ship it back
Return to: 732 W 15th St, Casper, WY 82601, United States.
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4Inspection
We inspect the returned item once it arrives.
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5Replacement produced
Your replacement is produced upon order and shipped within 2 business days. If it can't be remade, you get a full refund.
When you'll see your money
| Step | Timeframe |
|---|---|
| Inspection & processing after we receive the item | 2 business days |
| Bank / PayPal posting after processing | 3–5 business days |
Items we can't accept
- Items damaged after delivery through customer use
- Items returned after the 30-day window
- Items that are worn, washed, or missing original packaging and tags
Cancelling an order
Because every item is printed to order, cancellation is only possible before production begins. If you need to cancel, email [email protected] as soon as possible with your order number.
If production has not yet started, we'll cancel the order and issue a full refund to your original payment method. Once an item has entered production (processing), it can no longer be cancelled, but it may still be eligible for return under the 30-day policy above.
Return address: 732 W 15th St, Casper, WY 82601, United States. Questions? Email [email protected] or visit https://poppitify.com.
